Client Care Guide

Published: 9 November 2023
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We are a business dedicated to serving people with a disability. As providers of assistive technology equipment, our business has developed this guide with a focus on improving the lives of equipment users, their families, carers, and the therapists that support them - collectively referred to as our clients. We believe we have a responsibility to provide quality supports and services by adhering to a compliance framework that safeguards both clients and staff. This includes a commitment to continuous improvement, ensuring we have complaint and incident management arrangements in place, and a privacy policy in accordance with relevant laws and respects the privacy of people with a disability.
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