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As market leaders in Assistive Technology (AT) equipment in Australia, Astris PME provides high quality products that promote independent, active lifestyles. We have a passion for what we do and pride ourselves on delivering expert knowledge of innovative, specialised AT products. Our team is continually inspired by our clients, and we work closely with them to provide bespoke solutions which are as unique as they are. By providing a personalised service, expert advice and high quality products, we are able to meet the individual needs of clients, and help change their lives for the better.

WHO WE ARE

Welcome to ASTRIS PME

<figure class="wp-block-image size-large is-resized"><img src="https://api.apexmobility.com.au/storage/upload/2024-11-26/image/1732576178_Artboard%202%2022.jpg" alt="" width="1002" height="544"/></figure>Choosing a Power Wheelchair (PWC) can be an exciting process, one that means independent mobility for possibly the first time. Imagine being able to keep up with your friends and family!However, given the high costs of powered mobility options and the expectation that it will meet your needs for a few years, it is really important to get it right.The experienced team at Astris PME have been working with families and therapists for many years and have put together a list of 8 essential tips to help you make the right choice:1. Seek expert advice from your therapist and an Assistive Technology Professional (ATP). Trial the equipment before making a decision.2. Consider your environment, ensuring the PWC functions well at school, home, and various activities while remaining compact enough for easy access.3. Consider your clinical needs by working closely with your therapist to ensure the equipment accommodates both current and future requirements. If uncertain about future needs, consider a hire option temporarily.4. Align your PWC choice with your goals, including school, family, and personal activities.5. Consider your seating system, ensuring comfort, support, and adaptability as you grow.6. Evaluate post-sale support, including warranty, programmed maintenance packages, and after-sale support (including breakdowns) to keep your PWC in optimal condition. This is extremely important for you and your family so you can stay mobile.7. Consider a Manual Wheelchair (MWC) with Power Add-On. Before you jump in and purchase a PWC, consider if a manual chair with a removable power assist or power-add on would better suit your needs. It is recommended families also discuss this option with your therapist and ATP.8. Finally, choose a colour you love!View our comprehensive range of Power Wheelchairs <a href="https://astris-pme.com.au/categories/power-wheelchairs">here</a>. If you are looking for any support in this area or keen to know more, reach out to us at <a href="mailto:clients@astris-pme.com.au">clients@astris-pme.com.au</a> or 1300 131 884.

Choosing a Power Wheelchair (PWC) can be an exciting process, one that means independent mobility for possibly the first time. Imagine being able to keep up with your friends and family!

8 Tips On Selecting The Right PWC For You (Kids & Teens)

<figure class="wp-block-image size-large is-resized"><img src="https://api.apexmobility.com.au/storage/upload/2024-11-26/image/1732576430_Artboard%205%204.jpg" alt="" width="1002" height="544"/></figure>Enhancing your lifestyle each day at work, home and everywhere in between would be a little easier if your manual wheelchair could have the occasional power boost. Now you can, with the addition of a power assist device to your existing or new fixed or folding frame wheelchair. Experience the benefits of reducing your energy expenditure and overall frequency of upper limb movements during manual propulsion.At Astris PME, we enjoy improving lives by providing a broad range of power assist options for you to choose from. With many options available though, how do you choose the best option for you? By collaborating with you, your therapist, and our seasoned product specialists, we can form a great team to come up with the most suitable solution for your specific requirements. Some factors that need to be considered prior to settling on your preferred power assist unit:• Your needs and physical capacity.• Environments you would like to access.• Activities you typically participate in.• Other resources available to you; for example, assistance in transferring the wheelchair and power assist to and from a vehicle.Managing a power assist option on your wheelchair also requires skills relating to memory, perceptual abilities and cognitive skills. Goals for providing a device can be diverse and highly individual so it would be beneficial to have a discussion with your therapist about whether a power assist option would be suitable, and to help guide the process of trialling the appropriate option.There are numerous benefits to using power assist devices, including:• Reducing stress and strain on the upper limbs – shoulders and wrists.• Reducing demands on the heart and respiratory functions.• Making participation and access easier every day.• Permitting access to challenging environments.• Facilitating improved capacity to manage your workday to remain employed.• Enabling storage into a standard car boot without the need to invest in the purchase of larger vehicles and additional costs associated with vehicle modifications.• Reducing the need for home modifications to accommodate larger power chairs.View our comprehensive range of Power Assists <a href="https://astris-pme.com.au/categories/power-add-ons">here</a>Make an appointment with one of our Specialist Consultants to find out which power assist option is right for you. If you are looking for any support in this area or keen to know more, reach out to us at <a href="mailto:clients@astris-pme.com.au">clients@astris-pme.com.au</a> or 1300 131 884.

Enhancing your lifestyle each day at work, home and everywhere in between would be a little easier if your manual wheelchair could have the occasional power boost. Now you can, with the addition of a power assist device to your existing or new fixed or folding frame wheelchair. Experience the benefits of reducing your energy expenditure and overall frequency of upper limb movements during manual propulsion.

Power Assist – Helping You Make The Choice (Adults)

<figure class="wp-block-image size-large is-resized"><img src="https://api.apexmobility.com.au/storage/upload/2024-11-22/image/1732245676_Artboard%204%209.jpg" alt="" width="1003" height="544"/></figure>Power Wheelchairs can open up a world of possibilities for anyone who experiences difficulty with mobilising and seated positioning. However, the effectiveness of the powerchair to achieve your goals is dependent on your choices.Your unique solution will be influenced by:• Clinical Factors – Your therapist will Identify your needs, both non-negotiable (such as pressure relief, postural control, and drive access) and what can be compromised (additional features such as standing function, multiple transport options, or all-terrain access).• Lifestyle Factors – What does every day look like and where do you need to go?• Personal Choice – what is a “need to have” Vs “nice to have”?1. The Seating: With your therapist, decide what level of seating support is required to meet your postural and pressure needs.2. Power Seating Functions: The options are tilt, recline, seat elevate, foot elevate, and standing, with combinations selected based on your therapists’ assessment of your needs.3. Access: Be clear about how you are going to control the chair as this influences your choice of power base.4. The Power Base and Drive wheel position: All power wheelchair bases have their pros and cons, and you will also need to consider the motor capabilities of each model to make the best choice. It comes down to, “What do you need the chair to do? What goals are you trying to achieve?”. Remembering that a compromise is likely to be needed, so understanding what is most important to you should remain front of mind. The options include Rear Wheel Drive, Front Wheel Drive, Mid Wheel Drive and All Terrain.5. Suspension: How the suspension of the chair is achieved on the base, and how it interacts with your choice of seating, is different for every chair. Check the ride quality over the surfaces you are going to be accessing. The choice of tyre will also determine how the chair handles and where it can go.6. Set Up: Now that you’ve made all the choices on the script for a powerchair and seating it should all just come together, right? In fact, this is where the skills of an experienced therapist and your AT specialist really come to the fore.View our comprehensive range of Power Wheelchairs <a href="https://astris-pme.com.au/categories/power-wheelchairs">here</a>If you are looking for any support in this area or keen to know more, reach out to us at <a href="mailto:clients@astris-pme.com.au">clients@astris-pme.com.au</a> or 1300 131 884.

Power Wheelchairs can open up a world of possibilities for anyone who experiences difficulty with mobilising and seated positioning. However, the effectiveness of the powerchair to achieve your goals is dependent on your choices.

Tips On Selecting The Right PWC For You (Adults)

<figure class="wp-block-image size-large is-resized"><img src="https://api.apexmobility.com.au/storage/upload/2024-11-26/image/1732576177_Artboard%203%208.jpg" alt="" width="1002" height="544"/></figure>Sometimes it would make each day at school, home and everywhere in between a little easier if your manual wheelchair could have a power boost. This is possible in the form of a power assist device added to your existing or new fixed or folding frame wheelchair - and it can make all the difference for you and your family.At Astris PME, we enjoy improving lives by providing a broad range of power assist options for you and your family to choose from. Understanding the unique needs of you and your family will assist in deciding on the most suitable options to explore further. Some factors to consider are: • Your needs and physical capacity. • Your family dynamics and needs. • Environments you would like to access. • Activities you typically participate in. • What help you have available to physically manage a power assist device.Managing a power assist option independently on your wheelchair also requires skills relating to memory, perceptual abilities and cognitive skills. Goals for providing a device can be diverse and may include independent or assisted use of power assist. Having a discussion with your prescribing Therapist about whether a power assist option would be suitable is the best place to start. They’re also great at guiding you though the process of trialling appropriate options.There are numerous benefits to using power assist devices, including: • Reducing stress and strain on the upper limbs – shoulders and wrists – for both you and your family. • Making participation and access easier every day. • Permitting access to challenging environments. • Enabling storage into a standard car boot without the need for the family to invest in the purchase of larger vehicles and additional costs associated with vehicle modifications. • Reducing the need for home modifications to accommodate larger power chairs.View our comprehensive range of Power Assists <a href="https://astris-pme.com.au/categories/power-add-ons">here</a>Make an appointment with one of our Specialist Consultants to find out which power assist option is right for you and your family. Contact us at <a href="mailto:clients@astris-pme.com.au">clients@astris-pme.com.au</a> or 1300 131 884.

Sometimes it would make each day at school, home and everywhere in between a little easier if your manual wheelchair could have a power boost. This is possible in the form of a power assist device added to your existing or new fixed or folding frame wheelchair - and it can make all the difference for you and your family.

Power Assist – Helping You Make The Choice (Kids & Teens)

<figure class="wp-block-image size-large is-resized"><img src="https://api.apexmobility.com.au/storage/upload/2024-09-24/image/1727137512_Blog%20Image.jpg" alt="" width="1002" height="589"/></figure>Are you a Sydney-based Astris PME client? We’re looking for participants to feature in our 2025 Adults &amp; Children’s Brochures! This is an exciting opportunity to showcase your journey with Assistive Technology and be part of a professional photoshoot at a scenic location in early October.Whether you use a wheelchair, walker, stander, or other Assistive Technology, we'd love to include you! The photoshoot will feature a range of equipment, and we want to capture your experiences in a natural and fun setting – think beach, park, or your favourite outdoor spot. If selected, you’ll receive $300 and a free equipment service as a thank you for your participation.Interested? Register Now! Simply click the below button to register your interest by 26 September. We’ll review all submissions and select participants who best represent our diverse community. All chosen clients will be notified and provided with further details. <div style="text-align: center;"> <a href="mailto:Marketing@astris-pme.com.au?subject=Registration%20for%20Astris%20PME%202025%20Brochure%20Photoshoot&amp;body=Contact%20Person:%0AClient%20Name:%0AAddress%20(Sydney%20metro%20only):%0AContact%20Number:%0AEquipment%20supplied%20by%20Astris%20PME%20(List%20All):%0A%0APlease%20attach%20one%20or%20more%20recent%20photos%20of%20the%20client%20for%20reference.%0A%0APlease%20Note:%0AAfter%20you%20have%20completed%20your%20details,%20please%20submit%20the%20email.%20We%20will%20be%20in%20touch%20before%2027%20September.%0AThe%20photoshoot%20will%20take%20place%20in%20early/mid%20October%20in%20Sydney%20–%20exact%20date%20and%20location%20to%20be%20advised.%0AAs%20a%20participant,%20you’ll%20receive%20$300%20and%20a%20free%20equipment%20service.%0AIf%20selected,%20you’ll%20be%20required%20to%20sign%20a%20Client/Parent%20Agreement%20for%20Marketing%20and%20Promotional%20Use.%0ABy%20signing,%20you%20grant%20Astris%20PME%20permission%20to%20take%20and%20use%20photos%20of%20you/your%20child%20for%20marketing%20purposes,%20including%20brochures,%20websites,%20social%20media,%20and%20other%20promotional%20materials.%0A%0AThank%20you%20for%20registering%20for%20the%20Astris%20PME%202025%20Brochure%20Photoshoot!%20We're%20excited%20to%20feature%20our%20clients%20in%20our%202025%20marketing%20materials.%0A%0ATeam%20Astris%20PME"> <img src="https://api.apexmobility.com.au/storage/upload/2024-09-24/image/1727137287_Register%20now.png" alt="Register for Photoshoot" style="cursor: pointer; width: 200px; height: auto;"> </a></div> Let’s make this a memorable event together! Your story could inspire many others on their journey with Assistive Technology.Alternatively, you can send an email to Marketing@astris-pme.com.au with the below details:Subject heading: Registration for Astris PME 2025 Brochure Photoshoot<ul><li>Contact Person:</li><li>Client Name:</li><li>Address (Sydney metro only):</li><li>Contact Number:</li><li>Equipment supplied by Astris PME (List All):</li><li>Please attach one or more recent photos of the client for reference. Please Note:</li></ul><ul><li>After you have completed your details, please submit the email. We will be in touch after 27 September.</li><li>The photoshoot will take place in early/mid October in Sydney – exact date and location to be advised.</li><li>As a participant, you’ll receive $300 and a free equipment service.</li><li>If selected, you’ll be required to sign a Client/Parent Agreement for Marketing &amp; Promotional Use.</li><li>By signing, you grant Astris PME permission to take and use photos of you/your child for marketing purposes, including brochures, websites, social media, and other promotional materials.</li></ul>Thank you for registering for the Astris PME 2025 Brochure Photoshoot! We're excited to feature our clients in our 2025 marketing materials.Team Astris PME

Whether you use a wheelchair, walker, stander, or other Assistive Technology, we'd love to include you! The photoshoot will feature a range of equipment, and we want to capture your experiences in a natural and fun setting – think beach, park, or your favourite outdoor spot. If selected, you’ll receive $300 and a free equipment service as a thank you for your participation.

Feature in our 2025 Brochure Photoshoot

<figure class="wp-block-image size-large is-resized"><img src="https://4030603.app.netsuite.com/core/media/media.nl?id=24798598&amp;c=4030603&amp;h=8k5FNlJxjUz0LI9kcicbUaOcFYtfzZep8TXp7t-odQ-SN2_j" alt="" width="1002" height="750"/></figure>We’re excited to share the upcoming key dates for our new Perth showroom and experience centre. While the showroom isn’t open just yet, we’re gearing up for a series of important events and milestones that you won’t want to miss.2 September – Trials Begin Across PerthStarting 2nd September, we’re accepting appointments for equipment trials around Perth. Whether at your home, school, hospital, clinic, or even at the park, beach, or pool, our team is ready to bring our specialised assistive technology directly to you. To arrange an appointment with one of our Specialist Consultants, please call (02) 9135 6400 or email <a href="mailto:perth@astris-pme.com.au">perth@astris-pme.com.au</a>.26-27 October – Source Kids Perth ExpoWe’re proud to be a sponsor of the Source Kids Perth Expo. Make sure to register and visit us at the event: Source Kids Perth Expo. It’s a great opportunity to see our products up close and meet our team. Register here: <a href="https://sourcekids.com.au/disability-expo/perth-2024/">https://sourcekids.com.au/disability-expo/perth-2024/</a>1 November – Experience Centre OpensOur brand-new experience centre in Bayswater opens its doors on 1st November. Therapists are invited to attend with their clients or participate in training and awareness sessions. It’s the perfect setting to explore our full range of assistive technology.14 November – Grand Opening EventJoin us on 14th November for the official grand opening of our Perth experience centre! Enjoy a guided tour of our state-of-the-art facility, clinical education sessions with hands-on workshops and demonstrations, followed by canapés and a glass of champagne as we celebrate this milestone.Mark these dates in your calendar, and get ready to experience the difference with Astris PME Perth!Meet Our Team:Lee Brennan - Specialist ConsultantWith over 20 years of experience as a Seating &amp; Mobility Specialist and Service Technician, Lee is dedicated to finding the right solutions for every client. His technical expertise and passion for customer service make him an invaluable part of our team.Matthew Jackson - Specialist ConsultantMatt has a wealth of experience working with Occupational Therapists and special needs clients, to ensure that every person achieves the best outcomes for their mobility needs. His “can do” attitude and customer-centric mindset will be a massive support to equipment users across Western Australia.Jasmine Manning - Customer Service &amp; Rep SupportJasmine is our Customer Service superstar. Her strong attention to detail, excellent communication skills, and multitasking abilities ensure a seamless experience for our clients. Jasmine is excited to contribute to our customer service excellence.Position Vacant! Whilst both Lee and Matt have experience working with both adult and paediatric clients, we currently have a position open for a specialist that has extensive experiencing scripting paediatric Assistive Technology, especially gait trainers, standing frames, etc, as well as seating and positioning. Contact us for a confidential chat: <a href="mailto:hr@astris-pme.com.au">hr@astris-pme.com.au</a>Contact details: Phone: (08) 6118 8216 Email: <a href="mailto:perth@astris-pme.com.au">perth@astris-pme.com.au</a> Address: 241 Beechborro Rd N, Bayswater WA

We’re excited to share the upcoming key dates for our new Perth showroom and experience centre. While the showroom isn’t open just yet, we’re gearing up for a series of important events and milestones that you won’t want to miss.

Astris PME Perth: Now Open for Trials!

<figure class="wp-block-image size-large is-resized is-style-default"><img src="https://4030603.app.netsuite.com/core/media/media.nl?id=24793222&amp;c=4030603&amp;h=4Cq0X1Btm5d1mrxMXegvWxLPoigLJAMtSdn8yWkgaI28rbLU" alt="" width="1336" height="725"/></figure> Astris PME, a leading Australian provider of scripted Assistive Technology, is thrilled to announce the acquisition of Access N Equip, effective 1 September 2024.Based in Bundaberg, QLD, Access N Equip distributes top-tier brands such as Rifton, Schuchmann, Ormesa, CareFlex, Hoggi, Jenx, Hippocampe, Volter, xRover, Firefly, and more. Founded by Georgina Neish in 2018, Access N Equip is the largest supplier of Paediatric and Young Adult Assistive Technology Equipment in Southeast Queensland. They are renowned for their unwavering commitment to responsiveness, punctuality, and reliability.“By bringing Access N Equip into the Astris PME family, we’re able to pool our strengths and resources, allowing us to broaden our product offerings and better serve our clients,” said Steve Joyce, CEO of Astris PME. “Over time, we plan to expand our local demonstration pool to include more equipment, such as manual and powered wheelchairs, adult equipment, and more.”Astris PME offers clients free trials of scripted Assistive Technology, provided a registered Occupational Therapist or Physiotherapist is present. Trials can be conducted in the Bundaberg showroom, at the therapist’s clinic, or at a location requested by the equipment user or their family.&nbsp;The Bundaberg-based team services clients from the Sunshine Coast, including Gympie, Maryborough, and Hervey Bay, to the west in North and South Burnett, and regularly travels north to Gladstone, Rockhampton, and Mackay. This expansion now allows Astris PME to provide coverage from Mackay in the north, all the way down to Brisbane, the Gold Coast, Tweed Heads, Newcastle, Sydney, Wollongong, Canberra, and through to Melbourne.Additionally, we are excited to announce that Astris PME will be opening a new location in Perth this spring, further extending our reach and enhancing our ability to serve clients across Australia.Astris PME Bundaberg is currently recruiting Assistive Technology consultants, customer service professionals, and workshop/mobile mechanics. Industry experience is essential, including an NDIS Workers Check. Clinical certification is not required.&nbsp; For more information, please contact <a href="mailto:hr@astris-pme.com.au">hr@astris-pme.com.au</a>. Upcoming ChangesOver the next few months, from September to November 2024, we anticipate the following updates:<ul><li>Access N Equip will become a part of Astris PME, ensuring continued service to our valued Bundaberg clients without interruption.</li><li>Access N Equip's range of products and services will be expanded and improved.</li><li>We will be updating Access N Equip's systems and technologies to elevate the quality of service we deliver to our clients.</li><li>Email addresses will be updated to <a href="mailto:bundaberg@astris-pme.com.au">bundaberg@astris-pme.com.au</a>.</li><li>The current phone numbers will stay the same: (07) 4152 8303 or 0417 108 214.</li><li>The showroom at 106 Maryborough St, Walkervale QLD 4670, will move to a larger location to better serve our clients.</li><li>The Access N Equip website will be integrated into <a href="http://www.astris-pme.com.au">www.astris-pme.com.au</a>.</li><li>All legal entities will now operate under Astris PME Pty Ltd (ABN: 62 630 886 887), and this will be reflected in all quotes, invoices, and trading terms.</li></ul>“I am extremely excited about our merger with Astris PME, as it will significantly expand the range of products available to our clients. We are dedicated to ensuring a seamless transition for Access N Equip clients and stakeholders,” said Georgina Neish. “Astris PME and Access N Equip share a common vision to improve the quality of life for clients and carers by providing technologically advanced equipment that empowers individual achievement and unlocks the full potential of all people with a disability.”About Astris PMEAs market leaders in Assistive Technology (AT) equipment in Australia, Astris PME provides high quality products that promote independent, active lifestyles. We have a passion for what we do and pride ourselves on delivering expert knowledge of innovative, specialised AT products. Our team is continually inspired by our clients, and we work closely with them to provide bespoke solutions which are as unique as they are. By providing a personalised service, expert advice and high quality products, we are able to meet the individual needs of clients, and help change their lives for the better.For more information please contact:Steve Joyce1300 131 884<a href="mailto:steve.joyce@astris-pme.com.au">steve.joyce@astris-pme.com.au</a><a href="http://www.astris-pme.com.au">www.astris-pme.com.au</a>

Astris PME, a leading Australian provider of scripted Assistive Technology, is thrilled to announce the acquisition of Access N Equip, effective 1 September 2024.

Access N Equip Joins Astris PME!

<figure class="wp-block-image size-large is-resized"><img src="https://4030603.app.netsuite.com/core/media/media.nl?id=24659989&amp;c=4030603&amp;h=IXS9KzhPHCDj57bbAEERiu7aLa3EMsX-BH6s5xdx84TElWT7" alt="" width="1002" height="544"/></figure>For a limited time, Astris PME is offering a FREE home service visit to 200 families in South East QLD*. Our skilled service technician will come to your home, clinic, or school to service your assistive technology equipment. This incredible offer, valued at over $450, includes the call-out fee and labour.Terms &amp; Conditions:<ul><li>The promotional period begins on 19 August 2024 and ends on 30 September 2024, or when 200 approved applications have been reached, whichever comes first.</li><li>Bookings are essential. Please contact our Service Department at (07) 3556 7133 or <a href="mailto:service@astris-pme.com.au?subject=Astris%20PME%20Programmed%20Maintenance&amp;body=Hello!%0D%0A%0D%0AI%20am%20interested%20in%20the%20Astris%20PME%20Programmed%20Maintenance%20-%0D%0A%0D%0AYour%20name%3A%0D%0AThe%20equipment%20user%E2%80%99s%20name%3A%0D%0AYour%20phone%20number%3A%0D%0AAn%20alternate%20number%3A%0D%0AYour%20email%20address%3A%0D%0AThe%20address%20where%20the%20equipment%20is%20usually%20kept%3A%0D%0AThe%20Astris%20PME%20Unit%20ID%20(if%20known)%3A%0D%0AThe%20Astris%20PME%20Sales%20Orders%20(SO)%20or%20Invoice%20(INV)%20number%20(If%20known)%3A%0D%0ADetails%20about%20the%20equipment%20(e.g.%20brand,%20type,%20etc)%3A%0D%0AAny%20other%20details%20that%20you%20would%20like%20to%20tell%20us%3A%0D%0A%0D%0AIf%20more%20than%203%20months,%20also%20include%20-%0D%0AThree%20or%20four%20photos%20of%20the%20equipment%3A%0D%0ACopy%20of%20the%20invoice,%20regardless%20of%20supplier%3A" data-type="mailto" data-id="mailto:service@astris-pme.com.au?subject=Astris%20PME%20Programmed%20Maintenance&amp;body=Hello!%0D%0A%0D%0AI%20am%20interested%20in%20the%20Astris%20PME%20Programmed%20Maintenance%20-%0D%0A%0D%0AYour%20name%3A%0D%0AThe%20equipment%20user%E2%80%99s%20name%3A%0D%0AYour%20phone%20number%3A%0D%0AAn%20alternate%20number%3A%0D%0AYour%20email%20address%3A%0D%0AThe%20address%20where%20the%20equipment%20is%20usually%20kept%3A%0D%0AThe%20Astris%20PME%20Unit%20ID%20(if%20known)%3A%0D%0AThe%20Astris%20PME%20Sales%20Orders%20(SO)%20or%20Invoice%20(INV)%20number%20(If%20known)%3A%0D%0ADetails%20about%20the%20equipment%20(e.g.%20brand,%20type,%20etc)%3A%0D%0AAny%20other%20details%20that%20you%20would%20like%20to%20tell%20us%3A%0D%0A%0D%0AIf%20more%20than%203%20months,%20also%20include%20-%0D%0AThree%20or%20four%20photos%20of%20the%20equipment%3A%0D%0ACopy%20of%20the%20invoice,%20regardless%20of%20supplier%3A">service@astris-pme.com.au</a> to schedule your appointment.</li><li>The service area extends from Cleveland to the Gold Coast and down to Ballina (NSW)*. You must reside within this geographic zone to be eligible for the promotion. Refer to the below map.</li><li>An application form must be completed. <a href="https://app.smartsheet.com/b/form/993ea1cb01ed4bf79db0e3c6f0f9f1c3">Click here</a> to view the application form.</li><li>The equipment to be serviced must be the same brand and model (or similar) to the items listed on the Astris PME website.</li><li>You must upload photos of the equipment you wish us to service.</li><li>We reserve the right to decline applications if we are unable or unwilling to service your equipment type, if the location is outside the promotion area, or for any other reason at our discretion.</li><li>We will notify you within 2 business days if your application for a free service has been successful.</li><li>The free service will be conducted within 60 days after the application is approved. Our Customer Service Team will schedule the appointment.</li><li>If you require an urgent service or repair, while we are unable to do these free, you can still book them by contacting (07) 3556 7133 or <a href="mailto:service@astris-pme.com.au">service@astris-pme.com.au</a> to schedule your appointment.</li><li>If any parts are required, a quote will be provided.</li></ul><figure class="wp-block-image size-large is-resized"><img src="https://4030603.app.netsuite.com/core/media/media.nl?id=24659971&amp;c=4030603&amp;h=eJe1FxjJAuRXN0F2_9D85Wsspt8MM4m-CLP_lGUvYVt5qOag" alt="" width="364" height="504"/></figure>Please contact us on (07) 3556 7133 or email our Service Team at <a href="mailto:service@astris-pme.com.au">service@astris-pme.com.au</a> if you have any questions.

For a limited time, Astris PME is offering a FREE home service visit to 200 families in South East QLD*. Our skilled service technician will come to your home, clinic, or school to service your assistive technology equipment. This incredible offer, valued at over $450, includes the call-out fee and labour.

South East QLD - FREE Home Service Promotion

Quickie

Volter

Vipamat

Tumbleform 

Tumble Form

Stealth

Special Tomato

Simple Stuff Works

Seeds Seating

Schuchmann

Ruedamann

Roho

Rifton

Astris PME offers free equipment trials (as long as a therapist is involved) and product demonstrations across NSW, ACT, QLD and VIC, which can be held at any of our clinic rooms, at your therapist’s clinic, or at another suitable location of your choice. (If you are outside these areas, feel free to talk to us for a referral to a provider in your area).

Equipment Trials

Our team is comprised of trained specialist consultants, experienced mobile service technicians, and dedicated customer service personnel. We also have back-office support in finance, marketing, systems, warehouse and production, with branches in Sydney, Newcastle, Young, Canberra, Melbourne and Brisbane.

Experienced Team

We are proud of our long-standing relationships with many valued clients, and work closely with their therapists and organisations such as Cerebral Palsy Alliance (CPA) and NAPA Centre. In addition, we have formed strong relationships with our suppliers and with the NDIS to ensure better support for our clients.

Strong Relationships

Because our range is mostly prescriptive, we have an accomplished team who are skilled at customising and adapting products to suit individual needs and requirements. This attention to detail is a fundamental part of the service we provide because it can make a significant difference to the wellbeing of all people with a disability.

Welcome to Astris PMEImproving Lives

Welcome to ASTRIS PME

Extensive Range of Assisted Care Products

A Wide Array Of Highest Reputed Brands

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